trainzwholesale Shipping & Delivery Rates
Shipping within the United States:
Shipping fees calculated at checkout. All discs will ship in a box so we can do our part to reduced our carbon footprint, as well as protect your disc(s) from being bent in the mailbox. Please note: Once the packages leave our facility, delivery times and confirmations are out of our control and you should contact your local post office.
Shipping Methods:
We ship all orders via USPS or UPS whichever is less, unless a priority upgrade is purchased. Shipping times vary based on your proximity from Maine. Larger orders, including baskets, large bags and carts will ship via UPS. Please note larger items will need a physical mailing address since UPS cannot ship to PO boxes.
Processing Time:
We aim to process all orders in a timely manner and process within 24 hours. Mail is picked up by 10:00 am daily Monday - Saturday. This excludes federal holidays as there is no mail service.
Tracking Information:
Your tracking number is emailed when the order is processed by our shipping department.
We do our best to make sure you have accurate tracking information, but it isn’t uncommon that if your package says Delivered it may arrive a day or two later from USPS. We ask for your patience if it hasn’t arrived and suggest that you contact your local post office for further assistance to try and locate it. They will be able to provide GPS scanned tracking information.
Priority Upgrade:
We will be offering Priority shipping is calculated at checkout.
Local Pick Up:
All Maine residents can select in-store local pickup. Once the order has been fulfilled you will receive an email to let you know it is ready to pickup at your convenience.
If you have additional questions please contact us at [email protected]